Protect the Life Line of your Business with Instalec's Multi Service Contract

Instalec’s Multi Service Contract (MSC) provides a simple, flexible method of delivering IT services whilst maintaining strict control of costs. With a single MSC your organisation can access our complete range of engineering skills and you only pay for the services you use. Clearly defined Service Levels ensure you always receive help when you need it.

Working on a “Bank of Hours” principle the contract can be used for support or project based activities. Scheduled proactive management services customised to the customer’s requirements can also be delivered via the contract. Remote management tools are used to ensure engineering visits to site are kept to a minimum, resulting in speedier response times and lower costs.

The contract can be used to supplement in house IT teams by filling skill or resource gaps or as a complete alternative by using Instalec as your virtual IT department.

With online web access, customers can immediately view information on all ongoing engineering activities.