Our pro-active monitoring service, where you can relax knowing your IT systems are continually being monitored & maintained. Our industry approved monitoring solution watches over your systems 24x7x365, in the event the system discovers a fault it will auto generate a call ID to the Helpdesk for resolution. This allows the Instalec Managed Services team, in many cases, to catch faults before they occur. This service includes; regular scheduled housekeeping performed by our team of professionals, as well as monthly visits from our Service Delivery Manager who will discuss reports generated by our monitoring systems.