Instalec Managed Support

Instalec Managed Services can be your IT department. 

Our best in class pro-active Fully Managed Support Service includes our remote monitoring service as well as the comfort of paying one flat monthly fee. 

Our Managed Essentials Customers benefit from additional services such as; agreed SLA’s, Critical response to faults & unlimited support of approved devices. 

Our Managed Premium customers enjoy the benefits of agreed SLG’s, reduced project labour rates, unlimited adds moves and changes, as well as Management of 3rd party hardware and backup devices.

Key Points

  • Onsite & Remote Engineers
  • Pro-Active Monitoring
  • Scheduled House Keeping
  • Monthly Service Reports / Visits from Service Delivery Manager
  • Fixed Monthly Price
  • Unlimited Adds/ Moves/ Changes
  • Service Level Agreement (SLA)
  • Strategy/Virtual CIO